Technical Support/Helpdesk Supervisor / $85K / Toronto, ON

Job Listing No: 9740000

Technical Support/Helpdesk Supervisor / $85K / Toronto, ON

Nigel Frank International US – Toronto, ON – Technical Support/Helpdesk Supervisor / $85K / Toronto, ON This person in this role will be responsible for supervising a support team of 5 people in order to ensure they are responding to requests in an accurate and timely manner. The ideal candidate will have a mix of business and technical aptitude, an understand of financial operations, and strong problem solving abilities. Salary is dependent on experience. Your new role Supports existing Dynamics GP clients Maintain a positive relationship with existing clients. Oversee the support system and ensure ticket resolution and assignment meets required service levels and timelines. Design & consult with team members to determine the most appropriate solutions for clients What you’ll get in return Flexible work schedule Competitive salary with great growth potential, full benefits, and RSP matching plan Gym reimbursements Free Parking What you need to qualify Results driven team-player Excellent verbal and writ… – Permanent – Full-time

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