Technical Customer Support Agent
Nanoleaf – Toronto, ON – Overview:At Nanoleaf, we develop and manufacture cutting-edge products that blur the lines between traditional lighting and technology. We value design that places the needs of users first and believe that customer centricity is an essential part of a successful business.As a Customer Support Representative for Nanoleaf, you are interested in making every customer interaction a positive and worthwhile experience. You thrive on analyzing and solving problems in a timely manner, knowing that you are directly making a difference to our customers and ultimately driving sales from these positive interactions. While you know that the customer isn’t always right, you believe that it’s always right for the customer to be heard. Most importantly, you have excellent communication skills to not only resolve customer problems, but to advocate for our brand and turn customers into advocates in the process.Moreover, you are interested in learning everything about our technology and becoming an exper… – Permanent – Full-timeApply for this job.