Switchboard Operator

Job Listing No: 9740000

Switchboard Operator

UNIVERSITY HEALTH NETWORK – Toronto, ON – JOB POSTING # 790967 Position: Switchboard Operator Department: Switchboard Services Reports to: Switchboard Supervisor Location: UHN – TGH Status: PFT Afternoon Shift M-F 15:00-23:00 Salary Band: A0:05 Switchboard Services plays a critical role in the fast-paced communication flow at UHN’s Acute Sites. The Operator is a vital point of contact for all emergency events. They must accurately interpret and disseminate information to all the necessary key responders in an efficient and timely manner. This requires the Operator be able to handle multiple tasks and make quick, accurate and critical decisions under high pressure and stressful conditions. The Operator plays an essential role in UHN’s patient centered care mandate. The day to day location of key staff members means that the Operator must retain knowledge of the service specialties and the physicians for all the patient care areas. Answering and processing all calls directed to the main listed numbers for each Acute Si… – Permanent – Full-time

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