Supervisor, Technical Support

Job Listing No: 9740000

Supervisor, Technical Support

Radeon Technology – Markham, ON – Employer Details Employer: Radeon Technologies Address: 250 Cochrane Dr, Markham, ON L3R 8E5 Website: http://radeonpos.com/index.html Job Details Position: Supervisor, Technical Support Salary: $32 to $34 hourly for 35 hours per week Anticipated Start Date: As soon as possible Terms of Employment: Permanent, Full-Time Number of positions: 1 Job requirements Languages English Education College/CEGEP Experience 2 years to less than 3 years Specific Skills Oversee the analysis of data and information; Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other… – Permanent – Full-time

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