Service Manager

Job Listing No: 9740000

Service Manager

Wajax – Kitchener, ON – Description : The Opportunity Accountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts, service and warranty programs. The Role Responsible for day-to-day support of the business of Service & Sales for Rotating Equipment and Hydraulics for all our customers Execute initiatives that contribute to long-term operational excellence and maximize efficiencies including service, warranty programs and parts operations at the branch Identify issues and work with branch co-workers to resolve them in a timely manner Provide training and support for all Service technicians and supervisors Manage branch personnel performance, safety, training and customer service Work with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectations Manage work flow, scheduling and monitoring… – Permanent – Full-time

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