Service Improvement Account Executive

Job Listing No: 9740000

Service Improvement Account Executive

Computershare – Richmond Hill, ON – Service Improvement Account Executive – (1600024T) Description Scope of the Position The Account Executive is responsible for supporting the overall client experience for Registry clients through accurate and timely execution of jobs and logistical processes. The AE maintains, executes and ensures efficiency in day to day processes within their area of expertise. Major Responsibilities Drive the client experience through collaborative interaction with internal groups, RM’s and clients to ensure Client and CCS objectives are metCoordinate all required activities for completion and ensure jobs are provided to Operations for execution in accordance with the established business rulesPreparation of affidavits and preparing sample packs for productionClient profile setups for automated functionsEnsure established processes and procedures are followed on all jobsCommercial reporting and job monitoringProcess document maintenanceSupporting process improvement initiatives by providing … – Permanent – Full-time

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