Senior Strategy Manager

Job Listing No: 9740000

Senior Strategy Manager

Calgary, AB – As a Senior Strategy Manager, you will be part of a highly creative and customer-focused team responsible to oversee and realize an omni channel customer experience vision. You will be tasked to develop, maintain and educate on the vision of enabling an omni channel customer experience. You will provide and implement best practice approaches where needed. With support from key representatives across channels, you will be the main liaison with partners across those channels to forge strong and trusting relationships. In addition, you will use these insights to support the Program Office to accelerate this vision and enable change management and adoption plans to meet the customized needs of each channel. Responsibilities: Manage omni channel vision and visual with a customer first lens Provide thought leadership and best practices in realizing an omni channel end state experience Manage relationships across channels and support on loan representatives Influence par… – Permanent – Full-time

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