Senior Manager – Quality & Risk Management

Job Listing No: 9740000

Senior Manager – Quality & Risk Management

Toronto, ON – Leading strategic and operational projects from end-to-end across various domains to increase efficiency and effectiveness of the group’s operations.This includes development and implementation of new tools / technology Developing new programs and initiatives to educate and support Partners /practitioners across the various stages of the engagement lifecycle, from sales through to delivery Creating training / onboarding program(s) to educate new Partners / practitioners on the overarching Service Excellence program and it’s component parts (i.e., risk management, delivery excellence, engagement financials, contract management and quality assurance), as well as respective requirements in this regard Building awareness of the Service Excellence program via development of communications to the practice across a variety of different media (e.g., newsletter, portal, announcements etc.) Supporting the QRL and SE leadership team with planning and integration activities across the componen… – Permanent – Full-time

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