Senior Associate, Business Analytics

Job Listing No: 9740000

Senior Associate, Business Analytics

RBC – Toronto, ON – . The Senior Associate, Business Analytics will be responsible management, delivery and coordination of activities related to operational process analytics, workforce management monitoring and executive management reporting support for Wealth Management Canadian Operations (WMCO). Specific tasks include facilitation of process modeling workshops with subject-matter experts and stakeholders, development of high-level and detailed current / future-state process flows, what-if scenarios and analyses, providing support to other WMCO initiatives, and workforce management data collection, oversight and dashboard reporting. What will you do? Provides operations process management and process improvement for WMCO Bridge the gap of understanding between the operations needs and the technology considerations Leads and contributes to detailed requirement phases identifying, tracking, escalating and/or resolving business issues Leads and conducts cost-benefit analyses on key ini… – Permanent – Full-time

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