Senior Analyst, Capacity Planning

Job Listing No: 9740000

Senior Analyst, Capacity Planning

Rogers Communications – Toronto, ON – At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment. Because we believe connections unite us, possibilities fuels us, and moments define us. The Senior Analyst, Capacity Planning provides expertise on workforce capacity planning on their line of business; working closely with Demand Planning, Site Leadership and Finance to bring a fact-based highly analytical approach to all recommendations. The individual must maintain an intimate knowledge of all drivers of the call centre capacity planning, avoiding potential roadblocks in achieving our long-term goals. What you will be doing: Leadership Leverage skills to influence and make recommendations to site directors to achieve… – Permanent – Full-time

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