Operational Resilience & Crisis Management Director

Job Listing No: 9740000

Operational Resilience & Crisis Management Director

Montreal, QC – Manage the regional implementation and maintenance of the bank’s global crisis management program, processes and procedures. Provide leadership and subject matter expertise during response to regional and global crisis events and coordinate engagement and response of crisis managers. Regularly and proactively assess regional/global events or potential incidents which may require the engagement of the bank’s crisis management program. Ensure readiness of regional stakeholders to deal with a wide range of crises, including but not limited to Extreme Cyber Security Incidents, Technology and or Infrastructure Failures, Other System or Facility outages, Manmade or natural disasters affecting the bank etc. Develop and manage the training of regional crisis management teams and other educational efforts for regional crisis managers Establish and maintain relationships globally with appropriate partner response teams and business units. Act as a subject matter expert on the use of crisis… – Permanent – Full-time

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