Kiosk Supervisor

Job Listing No: 9740000

Kiosk Supervisor

Thermea – Winnipeg, MB – Under the supervision of the Director of Reservations, the Kiosk Supervisor’s mission is to ensure the smooth operations of Thermëa’s temporary kiosks for the duration of the holiday season (with locations at CF Polo Park, St. Vital Centre and Kildonan Place). Your main objective is to plan the needs of each location and supply the necessary resources for the gift certificate sales representatives. Responsibilities & Essential Duties: Train and coach gift certificate sales representatives Plan work schedules Assist the Director in managing inventory, orders, and balancing cash Act as a resource person for sales representatives (regarding complaints and special requests) Manage unexpected events and emergencies Follow the established scripts to respond to the needs of our guests Identify problems and propose solutions Prepare reports Manage the entire sales cycle; take care of needs and close sales Assist the sales representatives in their tasks Carry out any and all other r… – Temporary – Full-time

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