IT Support Level 1

Job Listing No: 9740000

IT Support Level 1

ProActive Business Solutions Inc. – Mississauga, ON – Job Description Job Description Provide Tier 1 support for technical questions and issues for employees of a newly opened ticket. (3 Month Contract Position with the possibility to extend) Contract starts on January 2nd, 2018 Main Job Tasks and Responsibilities ·Help with imaging computers, packing & shipping to work from home agents ·Responsible for setting up desks for new agents in the office Education and Experience · High school diploma – some college a plus ·Experience in a technical helpdesk environment ·Required language proficiency ·Knowledge of customer service principles and practices Key Competencies ·Excellent verbal and written communication skills ·Problem analysis and problem solving ·Superior customer service skills ·Organizational skills ·Attention to detail ·Adaptability Company Description ProActive Business Solutions, Inc., a certified woman-owned business, was founded in 1998 and has evolved into an award-winning, nation-wid… – Permanent – Full-time

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