Inbound customer service representative (Customer Service Representative)

Job Listing No: 9740000

Inbound customer service representative (Customer Service Representative)

Royal Group Inc. – Thunder Bay, ON – Royal Group Inc. Web Site: Job requirements Languages English Education Completion of college/CEGEP/vocational or technical training . Credentials (certificates, licences, memberships, courses, etc.) Not applicable . Experience 3 years to less than 5 years . Business Equipment and Computer Applications Word processing software; Database software; Accounting software . Specific Skills Answer inquiries and provide information to customers; Explain the type and cost of services offered; Sell merchandise; Investigate complaints; Arrange for refunds and credits; Perform general office duties . Work Conditions and Physical Capabilities Fast-paced environment; Work under pressure; Tight deadlines; Attention to detail . Transportation/Travel Information Own transportation . Essential Skills Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Computer use; Co… – Permanent – Full-time

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