Front Desk/Reception Specialist

Job Listing No: 9740000

Front Desk/Reception Specialist

PANDA POD HOTEL – Vancouver, BC – Job Description Position Title: Client Care Specialist Reports to: Client Care Manager Function: To provide customer service, administrative and clerical support for the organization. Primary Responsibilities: Each Administrative Assistant will be assigned specific primary responsibilities that may include: · Schedule and/or confirm reservations for our guests; manage the Property Management System (PMS); To organize our resources efficiently and to enhance our guests experience at Panda Pod Hotel · Filing and managing guests information · Handling daily check-in and check-out of guests and their luggage storage handling · Respond to and/or forward all correspondence (e.g. voice messages, faxes and e-mail) to the appropriate person · Problem solving , handling complains and provide solutions · Regular cleaning of the capsule area, lounge area, washroom and reception area · Maintaining stocks and selling at our gift shop Qualifications & Skills: · Fluent in E… – Permanent – Full-time

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