Customer Solutions Specialist

Job Listing No: 9740000

Customer Solutions Specialist

Talentcor – Saint John, NB – Classification :Call Centre|Customer Service|Data Conversion Industry:Call Centre|Customer Service|Data Conversion Talentcor is recruiting for experienced Customer Solutions Specialist in Saint John, New Brunswick. Accountabilities: Handling customer service calls in a professional and timely manner Query resolution where customer satisfaction is always the priority Achieving performance targets consistently Maintain and update customer accounts in a shared database Effectively communicate with internal customers to ensure client needs are not overlooked Participation in training initiatives that will enhance or build on overall team or individual skillsets Flexibility to support office hours of 8am-10pm AST in a weekly shift rotation Experience in a contact centre or in a related customer service capacity High Sense of urgency and solution oriented outlook PC and systems knowledge Strong Team Player with an upbeat attitude Good Proble… – Permanent – Full-time

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