Customer Service Representative – Agent – Inbound calls

Job Listing No: 9740000

Customer Service Representative – Agent – Inbound calls

Atelka inc. – Cornwall, ON – Customer Service Representative – Agent – Inbound Calls! Atelka is now TeleTech Canada, a global leader in customer experience with 43,000+ employees in 80 countries and 5 continents! Why TeleTech Canada? We create exceptional experiences for every employee, every day! Our culture is values-based and offers state of the art training and coaching, professional development programs, and exciting opportunities to grow your career and aspire to more. What will your typical day look like? As a customer service agent – representative, you will handle customer interactions and establish a relationship of trust with them in an effort to increase their level of satisfaction and confidence. Specifically, you will: handle incoming inquiries from our customers in a positive and enthusiastic manner actively listen to customers to better understand their needs propose products and services that meet their needs solve customer issues redirect them to someone else for help, if require… – Permanent – Full-time

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