Customer Service Representative

Job Listing No: 9740000

Customer Service Representative

Peel Exterior Maintenance / Peel Landscape Depot – Mississauga, ON – Responsible for counter sales; assisting in product sales for contractors and homeowners determining customer requirements in order to recommend specific products and solutions. Assist in answering of phones and taking orders via phone as they are placed. Provide accurate information regarding availability of in-stock items and obtain accurate information from vendors relating to out of stock items and expected date of delivery. Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items. Contact customer following sales to ensure ongoing customer satisfaction and help resolve any complaints. Knowledge of landscape materials & construction an asset Experience and familiarity in internet based computer operating systems. Technical expertise and familiarity of company products Problem-solving and analytical ability Accuracy and attention to detail Ability to multi-task and manage time effectively by ada… – Permanent – Full-time

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