Customer Service Representative

Job Listing No: 9740000

Customer Service Representative

Access Communications Co-operative Limited – Regina, SK – Access Communications Co-operative Limited is seeking a customer focused, highly organized, motivated individual to join our Team. As a Customer Service Representative: You love saving the day. You’re the friendly voice when customers have questions regarding their TV, phone, home security, and Internet service. You’re a people person. Many claim to be, but you’re the real deal. Main responsibilities will include: – Providing exceptional customer service when answering customer inquiries and requests regarding their services and billing. – Booking installations, transfers of service, and service calls as needed. – Troubleshooting equipment. – Answering customer billing inquiries. – Resolving problems, making account changes and accepting payments as well as distributing equipment from our retail store. Our Call Centre is open 7 days a week. This position will involve day, evening, and weekend shifts (from 8am – 9pm). Open availability for scheduling is a requirement. Clas… – Permanent – Part-time

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