Customer Service Representative

Job Listing No: 9740000

Customer Service Representative

Milton, ON – Job Description We are looking for a customer-oriented service representative to act as a liaison, provide product information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities Identify and assess customers’ needs to achieve satisfaction Perform product demonstrations Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Attend daily meetings Take the extra mile to engage customers Requirements Proven customer support experience Track record of over-achieving quota Customer orientation and ability to adapt/respond to different types of characters Exc… – Permanent – Full-time

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