Customer Service Agent 3 – PT Etobicoke – Bilingual English & French Preferred

Job Listing No: 9740000

Customer Service Agent 3 – PT Etobicoke – Bilingual English & French Preferred

Serco Canada Inc – Etobicoke, ON – Department: Operations DTC Reference No.: 2018-2997 Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 55 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the public in a high energy environment, rewarding job opportunities await you at Serco Canada Inc. Customer service agents are responsible for providing information and assisting members of the public at various stages of the driver’s licensing process. Some of the work includes responding to customer inquiries in person and on the telephone, providing information about licence rules and regulations, verifying driver records, taking applicant photos, scheduling road test appointments, collecting applicable fees, and preparing reports. Customer service agents must have excellent time management and organizational skills and exerc… – Permanent – Part-time

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