customer service

Job Listing No: 9740000

customer service

AlphaStreak – Montreal, QC – We are looking for a customer-oriented service representative to start work immediately at our fast moving company. The AlphaStreak customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that AlphaStreak customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to you as a CSR. You are confident at troubleshooting and investigate if you don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls, e-mails and chat sessions Generate sales lead… – Permanent – Part-time

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