Customer Experience Representative – Ottawa, ON

Job Listing No: 9740000

Customer Experience Representative – Ottawa, ON

Direct Energy – Ottawa, ON – Position Overview Direct Energy is a leading energy and energy-related services provider with nearly five million residential and commercial customers in North America. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. A subsidiary of Centrica plc (LSE: CNA), one of the world’s leading integrated energy companies, Direct Energy operates in 50 U.S. states plus the District of Columbia and 10 provinces in Canada. To learn more about Direct Energy, please visit . Provide exceptional, courteous and professional service by assisting customers with service or maintenance related inquiries. The CER actively promotes Airtron Canada services by being the customer advocate in ensuring they fully understand the customers issue/need and makes appropriate recommendation(s) and takes the proper course of action to resolve issues in a timely manner and according to the customers SLA (service level agreement… – Permanent – Full-time

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