Customer Care (Jan 11)

Job Listing No: 9740000

Customer Care (Jan 11)

Minacs – Moncton, NB – Come work in a team-oriented environment where the customer comes first! JOIN/SEARCH/APPLY BY PHONE: www.jobs.net/jobs/minacs Search Job# 767511 Customer Care Agent This position is a front-line Contact Center inbound customer service role. The agent is committed to consistently deliver our best customer satisfaction experience. SPECIFIC RESPONSIBILITIES*Deliver our best customer satisfaction experience in every customer interaction*Provide general information and guidance to customers regarding credit cards *Provide information on credit limit, balance and payment information *Answer questions on transactions and statements *Provide information on fees, charges and annual membership fees *Provide information about products and services offered ESSENTIAL QUALIFICATIONSEducation/Knowledge:*High School Graduation or GED. *General knowledge of windows-based applications. *Knowledge of credit card procedures and handling. Experience / Skill:*Friendly and professional telephone skills*Minim… – Permanent – Full-time

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