Contact Centre Associate – Work From Home Full Time – Quebec

Job Listing No: 9740000

Contact Centre Associate – Work From Home Full Time – Quebec

Home Depot – Pointe-Claire, QC – Job Description: Contact Centre Associate / Project Support Coordinator ARE YOU? A problem solver who values the importance of helping others. As an orange aproned associate at our Contact Centre, you will assist our customers to complete home renovation projects of their dreams, whether they want to do it themselves or have it completed for them. You will engage via phone, live chat and email, everyday acting as the first point of contact for our customers who have purchased a product or a service from The Home Depot (in-store or online). WHAT YOU WILL DO? Provide a seamless customer service experience via phone, live chat and email. Partner and coordinate information from associates within Contact Centres, store associates, installers, vendors or third-party service providers, to investigate and resolve any customer issues related to their installation projects, product orders and deliveries. Document all interactions using our internal systems. All other duties as assi… – Permanent – Full-time

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