Consultant, Process Management

Job Listing No: 9740000

Consultant, Process Management

Toronto, ON – As a Consultant, you will work within Enterprise Process Management & Capability Planning to focus on end-to-end process transformation and optimization that will drive a great client experience. Reporting to the Director, you will be responsible for participating in/overseeing projects that enable our business partners to realize efficiencies within operational processes, standardize activities, and improve levels of client/business partner satisfaction. You will play an integral role in supporting the development of an integrated view and plan for a common set of end-to-end processes, measurements, and controls that will be used in a repeatable and traceable manner. This role will also help define business and process requirements and manage deliverables against business partner expectations and time sensitive deadlines. What You’ll be Doing Determine business priorities and objectives through consultation, and provide operational advice and guidance to management and business … – Permanent – Full-time

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