Call Centre Representative

Job Listing No: 9740000

Call Centre Representative

Kelly Services – Alberta – Do you have strong customer service experience and excellent written and oral communication abilities? We are looking for Call Centre Representatives looking to gain experience in the banking/insurance sector. We are looking for team players with a positive attitude and great interpersonal skills! This position is a contract role with as strong possibility of a full time permanent conversion based on performance. Our clients are leading Canadian financial and insurance providers. The Call Centre Representative will be responsible for providing high levels of service to external and internal customers. Responsibilities: Answer inbound calls and emails from clients and advisors Proactively work to identify and correct customer issues, resolve customer concerns, and coordinate with other departments as required Ensure positive and effective relationships are maintained with customers and sponsor partners Process transactions on specific product lines and maintain records accura… – Permanent – Full-time

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