CA – Technical Support Representative Bilingual – Char-4001 – Q418

Job Listing No: 9740000

CA – Technical Support Representative Bilingual – Char-4001 – Q418

Advantage Communications – Canada – THE ADVANTAGE When you’re an employee of Advantage Communications, you’re home. We are looking for strong community leaders who embody our 5 core values. If you are passionate, honest, respectful, innovative and driven to be the best, we’d very much like you to become a member of our team! CAREER SUMMARY A Technical Support Representative receives inbound phone calls from users to help them troubleshoot and resolve technical issues with their products and services. We provide paid training and consistent coaching once you’ve reached production to make you successful. We are always looking for tomorrow’s leaders and will give you the tools and support you need to get there. HOW TO MAKE A DIFFERENCE Go the extra mile to delight our customers! The ability to meet and exceed set goals. Build sustainable relationships of trust through open and interactive communication. Accurately document and update records in required systems. Provide prompt resolutions to customer inquiries … – Permanent – Full-time

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