Bilingual French – Customer Service Representative

Job Listing No: 9740000

Bilingual French – Customer Service Representative

Sainte-Marie-de-Blandford, QC – **Ànoter : Ce poste NE répond PAS aux exigences du Programme piloted’immigration au Canada atlantique ni à celles du Programme des candidats desprovinces étant donné qu’il s’agit d’un emploi à domicile. Descriptionde l’emploi En tant que représentant·e du service à la clientèle,vous serez responsable de fournir un service irréprochable aux clients de notreclient en : répondant à leurs questions et à leurs préoccupations; gérantleurs demandes générales relatives à la facturation; écoutant leursréclamations; réglant leurs problèmes; et en les aidant avec leurs paiements. Lesmissions suivantes rythmeraient une journée typique : Répondre aux demandes entrantes des clients concernant la facturation, les paiements, les services existants et nouveaux, les promotions et offres, la modification des services, etc. Calmer les clients mécontents et tenter de désamorcer les situations problématiques en leur proposant des options qui leur conviennent, afin de ne pas les perdre. Informer l… – Permanent – Full-time

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