Bilingual F/E Customer Support

Job Listing No: 9740000

Bilingual F/E Customer Support

Manpower – Calgary, AB – Bilingual F/E Customer Support Manpower is currently hiring a Bilingual F/E Customer Support to fulfill a temporary to permanent position. This position start date will be in April 2018. Hours: 37.5 hours per week (must be available 24/7) Location: SE Calgary (Close to Downtown) Pay: $16 per hour ( 1$ per hour premium offered for Bilingual French / English candidates) Summary of Key Responsibilities: (job functions include but are not limited to): Handle incoming and outgoing calls from customer Identify and resolve basic alarm system technical issues by identifying known causes by using the process of elimination Provide clear and concise technical information to customers Effectively evaluate the need for a service technician to physically resolve the problem and create, schedule and close service jobs Educate and guide the customer through our web tool and educate them on self-serve options Support customer billing inquiries as it relates to their invoices, services,… – Permanent – Full-time

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