Bilingual Customer Service Representative – Concord, ON

Job Listing No: 9740000

Bilingual Customer Service Representative – Concord, ON

CRH-Oldcastle – Vaughan, ON – It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world- class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service. PURPOSE: As the Bilingual Customer Service Representative / Analyst, you will be the first line of contact for all customer or business unit inquiries. MAJOR DUTIES/RESPONSIBILITIES: Develop relationships with CRH Canada Group Inc. clients (internal and external) Using a pre-defined resolution framework, develop and apply Order to Cash skills (e.g. accounts receivable) to resolve and respond to client inquiries. Develop functional knowledge of Order to Cash system applications … – Permanent – Full-time

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