Bilingual Customer Service Representative

Job Listing No: 9740000

Bilingual Customer Service Representative

altisHR – Mississauga, ON – Job Description Our client in Mississauga is seeking a Bilingual Customer Service Representative to join their dynamic Service team. The successful candidate will have excellent verbal and written communication skills in both English and French. Bilingualism is mandatory. Candidates must be available to work on rotating shifts from 9am – 6:30pm Monday – Friday and occasional weekends. Roles and Responsibilities Respond appropriately to all inbound calls in a prompt manner Interpret and communicate accurately with customers in reference to company policies and products Investigate and research product information as requested by customers, continuously work to improve product knowledge Transition customers to substitute products when required Handle product and service claims, special orders, and return authorizations Qualifications and Experience Strong verbal and written communication skills in English and French Experience in a call centre environment an asset Must … – Permanent – Full-time

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