Appointment Setter

Job Listing No: 9740000

Appointment Setter

Acorn Stairlifts Canada Inc – Montreal, QC – GENERAL SUMMARY The Inside Sales Agent is responsible for promoting Acorn Stairlifts products to Customers, and Booking Appointments for Field Sales Representatives. Agents are required to maintain notes of calls, activities and update all Customer contact information in a proprietary customer database. Essential Duties and Responsibilities: Required to service Inbound enquires, and make Outbound calls to New and Existing Customers To complete all Call-backs as agreed with Customers Follow all call quality guidelines as directed by management Adhere to all Appointment booking guide lines as specified Achieve all Goals as assigned Other duties as required Key Performance Indicators: Demonstrate a productive and enthusiastic approach towards achieving business goals Proactive and receptive to development of current skills Willingness to share best practice to support team members Results oriented and target driven Focussed on Customer Relations COMPETENCY (SKILLS… – Permanent – Full-time

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